About Customer

A world-leading group of Lifting Businesses™, serving a broad range of customers, including manufacturing and process industries, shipyards, ports and terminals. Dedicated for over 80 years to improving efficiency and performance of businesses in all types of industries by continuously providing lifting equipment and services people can trust. It is witnessing a rapid expansion in india


Implemented SAP B1 to cater to their core accounting functions

No other applications to manage any business Processes

Most of the processes are manual and require human intervention at every stage

Involves huge manual entry efforts and results in errors and delays


Initially adopted a pilot approach taking few administrative processes to be computerised

Travel Management, Leave Request Management were taken up to institutionalise the process framework and train users.

After the early success other processes like Legal, Customer Service, Sales & Marketing, Design, Finance etc. were taken up.


Time saving due to effective and efficient use of resources

Timely escalations and on time notifications ensuring completion on time

Effective Tracking and Monitoring of activities in the process

Effective collaborative decision making between Team members

Flexibility in the Processes to accommodate business situations

Scalability and integration with SAP

Customer Quote

We are able to deliver a unique customer experience, enabled by new technology, that differentiates us from competition and warrants a price premium.
We have streamlined our way of working and modernize our information systems to boost productivity and lower operational cost

About Customer

Investment and Finance Company, incorporated in 1978 offering vehicle finance, home loans, home equity loans, SME loans, investment advisory services, stock broking and a variety of other financial services. Operates from over 534 branches across India with above INR 25,000 Crores assets under management and over 7.5 lakh happy customers across the nation


Implemented Oracle Financials to cater to their core accounting functions.

Most of the processes were manual and require human intervention at every stage e.g.

  • New Brach Opening
  • Branch Expenses
  • Employees Reimbursements
  • Asset Procurement & Management

Double entry of data leading to errors


An exhaustive evaluation of various products and solutions was done

An In-house developed application was also tried

A conscious approach was taken to adopt a process based configurable solution

Flologic’s process maturity framework “Qtrac” was found to be the most apt solution


Branch, Employee specific process implemented initially

Centrally managed process like Asset Management, Compliance, Risk etc were implemented later

Employees Claims TAT reduced to 4 days from 25 days

Vendor Payment reduced to 4 days from 30 to 60 days

New Branch Opening reduced to 65 days from 140 days

Asset Management improved by 50%

Customer Quote

We are able to deliver a unique experience, to our customers Vendors and Employees due to the new technology
We have been able to save money by Process improvement, Restrict Fraudulent action, and have Planned Payment Cycle thereby improving our cashflow.


More than 100000 assets being managed and tracked

More than 100 Business processes automated

Being used by more than 1000 branched across India by various enterprises

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